Stretchtent SG reserves the right to amend the following policies without prior notice.
* Effective 1st December  2024, the following changes apply:

Terms Of Hire
• All equipment hire is subject to availability on the requested delivery and collection dates.
• Order reservations become effective only upon our order acceptance/confirmation via Email or WhatsApp, accompanied by an issued invoice through the same channel.
• While we strive to maintain our stretch tents in excellent condition, please note that as rentals, they may not be in brand-new condition.
• Stretchtent SG reserves the right to suspend delivery or installation if payment terms are not met. We also retain the right to reclaim stretchtents, with associated costs billed to the Hirer/Customer or Company.
• A 5% monthly interest will be applied to overdue accounts that do not adhere to the agreed payment terms.
• stretch tent hire does not include transportation charges and Goods and Services Tax (GST). 

Rental Duration Policy
• Any extension beyond the agreed hire period will be treated as a separate hire.

Rental Pricing Policy
Rental pricing is based on consecutive rental days and cannot be split across non-consecutive dates.

Rental Location Policy
• Different Venues: Renting stretch tent at multiple locations will be considered new orders.
• Same Venue Turnover: Logistics fees will apply for shifting or turnover of furnishings within the same venue. Please refer to the Delivery Times & Fees section for details.

Handling
• The Hirer assumes full responsibility for using the stretch tent as intended during the rental period.
• Prior to the start of the rental, both Stretchtent SG and the Hirer must jointly inspect the stretchtent for any defects, which should be addressed at that time.
• The Hirer is required to handle the rented stretch tent with care and follow all provided safety and operational guidelines.
• Attaching or affixing items to the rented stretch tent requires prior approval from Stretchtent SG, to ensure the stretch tent’s integrity is not compromised.
• The Hirer is liable for any delays, costs, or damage resulting from negligent use or loss of the rented stretch tent, and items must be returned in clean, functional condition.